TURISVISION
PRIVACY PLEDGE
We understand that making purchases online involves a great deal
of trust on your part; we take this trust very seriously, and make
it our highest priority to ensure the security and confidentiality
of the personally identifiable information ("PII") you
provide us. (PII includes information that can be linked to a specific
individual, such as name, address, phone number, or e-mail address.)
As a visitor to www.Turisvision.com, you have the right to understand
our information privacy practices prior to providing Turisvision.com
with any of your PII.
--- What information we collect from you
Turisvision.com only collects PII that you voluntarily provide to
us.
--- How we use your information
Turisvision.com uses your PII for the purposes of responding to
and processing your requests for Turisvision.com travel products
and services.
--- Who we share your information with
Turisvision.com will only share your PII with our authorized service
providers that perform certain services or functions on our behalf
or as required by law. Turisvision.com does not sell or rent your
PII to anyone.
--- How you can control the use of your information
Turisvision.com provides you with choice and control over the collection
and use of your PII, as well as a means of updating, correcting,
or removing any PII stored in your customer profile.
Turisvision.com's Privacy Statement
This Turisvision.com Privacy Statement discloses the information
privacy practices for www.Turisvision.com . The Turisvision.com
Web site is intended for use by visitors that are over 18 years
of age.
--- Information collected about you
Turisvision.com collects personally identifiable information ("PII")
about you that you specifically and voluntarily provide. PII includes
information that can identify you as a specific individual, such
as your name, phone number, or e-mail address. Although you are
required to register as a member of Turisvision.com in order to
use selected travel planning tools, and some PII is needed in order
to process and fulfill travel requests, many areas of Turisvision.com
can be accessed without providing any PII.
On all Turisvision.com pages that collect PII, we specifically describe
what information is required in order to provide you with the product
or service you have requested.
Turisvision.com collects PII when you:
• Become an Turisvision.com member
• Complete a traveler profile
• Purchase travel
• Use the Travel Arranger service
• Contact Turisvision.com
------- Member information
Turisvision.com collects your Member ID, password, and e-mail address
when you register to become a REGISTERED member of our Web site.
------- Traveler profile information
Turisvision.com collects the full name and contact number and post
address for a traveler when a travel reservation is made. This information
is stored in the Personal Info area of a member's Turisvision.com
account.
When someone other than yourself is accompanying you on travel purchased
through Turisvision.com, we may collect PII and travel preferences
about that individual. You should obtain the consent of other individuals
prior to providing Turisvision.com with their full names, contact
numbers, e-mail addresses, and travel preferences, as they will
be unable to directly access our systems to view or change any information
you provide on their behalf.
------- Travel purchase information
Turisvision.com collects the billing address of the credit card
that is used to purchase travel. We will also collect credit card
information, including card number, card type, cardholder name,
expiration date and vcode, in order to bill you for travel purchased
through Turisvision.com.
You don't have to send your credit card over the Internet. Fax to
00 593 2 2245741
and inform us about keeping your credit card number on file is acceptable.
------- Contacting Turisvision.com
Turisvision.com collects PII such as your full name, Member ID,
e-mail address, and/or contact number whenever you submit a question
or suggestion, or request assistance with viewing your itinerary,
logging on to Turisvision.com, or accessing your account.
------- Our partners
Turisvision.com has partnered with reputable third parties to offer
our members and site visitors a variety of products and services.
All travel services throughout Turisvision.com that are provided
by a third-party partner are described as such. Although we only
work with reputable third parties, our business partners may have
different privacy policies and practices than Turisvision.com. We
encourage you to review our business partners' privacy policies
to further understand their procedures for collecting, using, and
disclosing your information.
------- Other information we collect
Some information is collected automatically every time you visit
Turisvision.com (e.g., cookies and computer information). In addition,
information may be collected from other independent, third-party
sources.
------- Cookies and other Web technologies
When you visit Turisvision.com we collect information about your
computer and assign you a "cookie" (a small, unique identifier
text file). You do not provide this information—it is collected
automatically as a means of supporting your visit to our site. This
cookie does not contain any PII. You can always choose to not receive
a cookie file by enabling your Web browser to refuse cookies or
prompt you before accepting a cookie. Be advised that, by refusing
to accept a cookie, you will not be able to access many travel services
and planning tools offered by Turisvision.com.
When you access the Member Club area of the Turisvision.com Web
site, Turisvision requires you to sign in as a member, using your
Member ID and password. Once you sign in as an Turisvision.com member,
we record the Member ID and the name on the member account in the
cookie file on your computer. We may also record your password in
this cookie file if you checked the box entitled "Save this
password for automatic sign-in." Your Member ID, password,
and the name on your member account is stored in the cookie file
as encrypted data, so no one can view the information it contains
by obtaining unauthorized access to your computer. Permanent cookie
files remain on your computer's hard drive until you manually delete
the file.
------- Computer information
Turisvision.com collects certain technical information from your
computer each time you request a page during a visit to Turisvision.com.
This information is collected from your computer's Web browser to
enhance your experience on our site and may include your IP address,
operating system, Web browser software (e.g., Netscape Navigator
or Internet Explorer), screen resolution, and referrer Web site.
--- Use of your information
Information collected on Turisvision.com may be used to:
• Register you as an Turisvision.com member
• Plan and purchase travel
• Notify you of travel changes
• Respond to your questions or suggestions
• Improve the quality of your visit to our site
------- Member registration information
When you register to become a member of Turisvision.com, we use
your information to create your member account.
------- Travel planning and purchase
Information collected when you complete your traveler profile is
used to confirm and process your travel reservation. In addition,
information collected from you when you purchase travel is used
to bill your credit card and deliver your travel itinerary, either
electronically or through the mail.
------- Travel Alerts notification
In the event your travel plans are disrupted because of mechanical,
weather, or carrier business conditions, Turisvision.com may send
you an e-mail notification to inform you of these conditions and
help you make alternative travel arrangements.
------- Responses to your questions or suggestions
We will use your e-mail address or telephone number to respond when
you submit a question or suggestion, or request assistance with
viewing your itinerary, logging on to Turisvision.com, or accessing
your account.
------- Improving the quality of your visit to our site
We collect certain information (e.g., travel information) based
on your navigation of our site in order to better understand and
serve our customers. This data allows us to streamline your ability
to navigate the site and develop featured programs and content that
will be of interest to our members and site visitors. No PII is
collected unless you explicitly provide it.
--- Sharing your information
Turisvision.com does not sell or rent your PII to anyone.
------- Service providers
To provide and process the services you request, Turisvision.com
shares your PII with our authorized service providers that perform
certain services or functions on our behalf. We only share information
about travel either reserved or purchased on Turisvision.com. Our
service providers need information about your traveler profile,
as well as your credit card information, to process and confirm
your travel reservation. These service providers will disclose information
about your traveler profile to hotel, airline, cruise and other
travel suppliers whose products you have purchased. Like any other
travel agent, this information must be shared with our travel suppliers
to confirm your reservation and travel preferences. Although Turisvision.com
offers travel products from hotel, airline, cruise and other travel
suppliers that are reputable companies, we have not placed limitations
on these suppliers from using or disclosing your information without
your permission. Therefore, we encourage you to review the information
privacy practices of any travel suppliers whose products you purchase
on Turisvision.com. In addition, these travel suppliers may also
contact you as necessary to obtain additional information about
your confirmed reservation.
Turisvision.com will occasionally share aggregated information with
our service providers. This information does NOT contain any PII
and is used to develop featured programs and content that will be
of interest to our members and site visitors.
In the event that you make a new, or update an existing, travel
reservation by calling us, your information may be accessed by a
third-party service provider, as necessary, to respond to your request
for customer service.
------- Trusted business partners
In addition, we have partnered with various third-party Web sites
to offer Turisvision.com travel services. These trusted third-party
companies have added travel sections to their Web sites in order
to offer Turisvision.com provided travel services. We will not share
any of your PII with these trusted third-party companies.
------- Our obligations
Turisvision.com may be required by law to disclose information you
have provided in obtaining our travel products or services. Turisvision.com
may also disclose information against someone who poses a threat
to Turisvision.com's interests (such as customer fraud) or whose
activities could bring harm to others. In addition, it may be necessary
for Turisvision.com to provide customer information to third parties,
such as credit card companies, for the purpose of resolving disputes
that arise in the normal course of business.
------- Other Web sites
There are several places throughout Turisvision.com that may link
you to other Web sites that do not operate under Turisvision.com's
information privacy practices. When you click through to these Web
sites, Turisvision.com's information privacy practices no longer
apply. We recommend that you examine the privacy statements for
all third-party Web sites to understand their procedures for collecting,
using, and disclosing your information.
--- Control over and access to your information
Turisvision.com believes that members and site visitors should have
control over the collection and use of their PII. You have access
to your information in the Member Service area of Turisvision.com,
which allows members to view and change their account settings.
You can change your password, update or correct names, phone numbers,
passport information, and email address…etc.
--- Communications from Turisvision.com
Members will receive communications from Turisvision.com when they:
• Purchase travel
• Contact Turisvision.com with questions/suggestions
------- Purchase travel
Each time you purchase travel through Turisvision.com, or change
or cancel a confirmed travel reservation, you will receive confirmation
of your travel itinerary via e-mail. In the event that your travel
plans are disrupted because of mechanical, weather, or carrier business
conditions, Turisvision.com may contact you to inform you of these
disruptions and help you make alternative travel arrangements.
------- Request customer support or submit questions/suggestions
When you request assistance with viewing your itinerary, logging
on to the Turisvision.com Web site, or accessing your account, we
will respond to you via e-mail or telephone.
--- Protecting your information
We want our members and site visitors to feel confident about using
Turisvision.com to plan and purchase their travel, so we are committed
to protecting the information we collect. Turisvision.com has implemented
a security program to keep information that is stored in our systems
protected from unauthorized access. Currently, Turisvision.com only
stores the information you provide when registering to become an
Turisvision.com member, create a travel profile or purchase travel.
--- Changes to the Turisvision.com Privacy Statement
This Privacy Statement was produced and posted on Turisvision.com
on Apr. 19, 2004. Turisvision.com reserves the right to modify or
amend this Privacy Statement at any time and for any reason. If
there are material changes to this statement or in how Turisvision.com
will use your PII, Turisvision.com will prominently post such changes
prior to implementing the change.
Regardless of later updates, we will abide by the information privacy
practices described in this Privacy Statement at the time you provided
us with your information.
If you have questions about our Privacy Statement, please e-mail
us
--- Contacting Turisvision.com
We want to make sure you have control over your online travel experience
as an Turisvision.com customer, from planning and purchasing your
travel to protecting your personal information.
Turisvision.com customer service are ready to help with your Turisvision.com
travel concerns. When you need help, use our support and feedback
form . All e-mail receives a response within 48 hours. Any questions
or concerns you may have about your Turisvision.com travel planning
or purchases will be replied properly.
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